Mobile / Live
This policy explains what information tktk11 collects when you open an account, make a deposit via Nagad or Rocket, or browse the lobby — and how that information is stored, used and protected. Access to our platform and the rights described here depend on your local law and the eligible regions we serve.
When you register an account, we collect the details you provide directly — your name, contact information and the payment method you choose, whether that is Nagad, Rocket or another supported local option. We also collect data generated by your activity: deposit and withdrawal records, session logs and the pages you open inside the lobby. This information is used to maintain your account, process transactions and respond to your support requests. We do not sell your personal data to third parties. Where we share data — for example, with payment processors handling your Nagad or Rocket transfer — that sharing is limited to what is needed to complete the transaction. We retain account records for as long as your account is active and for a period after closure as required by applicable law. The exact retention period depends on the jurisdiction in which you are accessing the platform. If you use the platform from Bangladesh, your eligibility and the specific data rights available to you are governed by local law. We update this policy when our practices change, and the current version is always available at tktk11/privacy-policy/.
Payment records linked to your Nagad deposits are logged in your account transaction history and retained for the period required under applicable rules.
Rocket transfer records are held at the account level. You can view a summary of these entries after logging in to your account dashboard.
The details you enter when opening your account — contact information and identity fields — are stored securely and used only for account management and support.
We log the pages and game sections you visit during a session. This data helps us keep the lobby working correctly and is not shared with advertisers.
Our privacy policy applies specifically to information collected through tktk11 — your account registration, in-lobby activity, deposit and withdrawal records, and any messages you send through our support channel. It does not extend to third-party services you reach through links inside the lobby, payment processors' own handling of your wallet data after a transfer is initiated, or any site outside our domain. Understanding this boundary helps you know exactly which data practices you are agreeing to when you use your account.
Data collected when you log in, update your profile or request account changes falls under this policy. We control and are responsible for how it is stored and used.
Deposit and withdrawal entries — including those made through Nagad or Rocket — are covered by this policy from the point of initiation on our platform.
Pages you browse, games you open and time spent in the lobby are logged under this policy for service quality and account-security purposes.
Once a payment is passed to Nagad or Rocket infrastructure, or if you follow an external link, that service's own privacy terms apply — not ours.
Your account dashboard is the first place to look. After logging in, you can review the personal details we hold, check your transaction history — including Nagad and Rocket deposit records — and update contact information directly in the account settings fields. If you spot an error in your account data, the correction request process starts with our support channel; include your account reference and describe the record you want changed. You can also ask us what data we hold about you. We will respond to a data access request sent to our support address within a reasonable period. Account closure requests are handled through the same support path. Note that some records — particularly transaction logs — may be retained after closure for the period required under applicable law in your region. Rights and timelines vary depending on local law where you are accessing the platform.
Log in and open the account section to see your stored details and transaction history. Nagad and Rocket entries are listed there by date.
If your contact details or information is wrong, raise a correction request through our support channel with your account reference included.
Send a data access request to our support address. We will confirm what information we hold against your account and respond in a reasonable timeframe.
Account closure requests go through the same support path. Transaction logs may be retained after closure as local law requires.
For any question about your data, a correction request or a query about how your Nagad or Rocket transaction records are stored, our support team is the direct route. Use the contact channel available in your account dashboard after login. Privacy-related requests are handled separately from general account queries — label your message clearly so it reaches the right team without delay.
Open the support section inside your logged-in account to raise a privacy question or correction request directly.
Send data access or deletion requests to the support email address shown in your account settings. Include your account reference in the subject line.
For time-sensitive privacy questions — such as suspected unauthorised access — use the live chat link in your account dashboard to reach the team directly.
We use standard technical measures to keep your account data secure. Sessions are protected by encrypted connections. Cookies are used to keep you logged in and to remember your lobby preferences between visits — you can manage cookie settings through your browser. We do not store your Nagad or Rocket wallet credentials on our servers; payment data passes through the processor at the point of transaction. Account security actions — such as password changes and login reviews — are available inside your account settings and are your first line of control over who can access your information.
Your connection to tktk11 is encrypted. Login sessions and transaction submissions run through a secured layer so your account details are not exposed in transit.
We use session and preference cookies. You can adjust cookie permissions through your browser settings at any time; disabling them may affect lobby navigation and login persistence.
Nagad and Rocket wallet credentials are not stored by us. The transfer is processed directly through the payment provider's own secure channel at the point you submit it.
To update account details, request data deletion or query our retention practices, use the privacy request path in your account support section or the email address listed there.
These answers address the questions we hear most often about how account data, transaction records and personal information are managed. If your question is not here, use the support channel in your account dashboard.
We collect the details you enter during registration — name, contact information and your chosen payment method. Once you are active, we also log transaction records, session activity and any support messages you send. All of this is covered by this policy.
Yes. Your transaction history and account details are visible in your account dashboard after login. For a fuller summary of stored data, send a data access request to the support email shown in your account settings and include your account reference.
No. We do not store your Nagad or Rocket wallet credentials. When you initiate a deposit, payment data is passed directly to the processor through their own secure channel. Only the transaction record — amount, date and status — is retained in your account history.
Transaction logs and certain account records may be kept for a period after closure as required by applicable law in your region. The exact duration depends on local rules where you are accessing the platform. You can ask our support team for specifics relevant to your situation.
Log in and check the account settings section first — some fields can be updated directly. For changes that require our team — such as contact details linked to your Nagad or Rocket account — raise a correction request through the support channel and include your account reference.
We share data only where it is needed to operate your account — for example, passing transaction details to Nagad or Rocket to complete a payment. We do not sell personal data. Third-party links inside the lobby are governed by those services' own privacy terms, not ours.
Your rights under this policy depend on local law and the eligible regions we serve. If you are accessing tktk11 from Bangladesh, the rights and timelines available to you are shaped by local legal requirements. Our support team can clarify what applies to your account on request.